Q. What is included in the "Walkway Shoveling" option?
A.  The "Walkway Shoveling" option includes the snow clearing of pathways leading up to the front door/side door, in front of overhead garage doors, and the sidewalk adjacent to your property.


Q.  How often will my driveway get cleared?
A.  Our team will be dispatched on our snow removal route when a snow event has ceased and 2 or more inches of snow has accumulated.
​

Q.  What times will you stop by to remove snow?
A.  Our team will be dispatched no earlier than 8 am on any given day and arrive at your house no later than 10 pm.  This is to abide by local bylaw regulations regarding noise, allow enough time in the morning for clients to move their vehicles out of the driveway, and to not interrupt you and your neighborhood's beauty sleep by creating too much noise outside the home past midnight.


Q.  Do you guys offer flexible payment plans?
A.  Yes!  We offer a one-time seasonal payment, a two-installment payment plan, or a five-installment payment plan.


Q.  Is it okay to leave my vehicle in the driveway?
A.  Absolutely.  If you can't or don't feel like moving your vehicle(s), we will do our best to work around them.  Keep in mind that our operators will stay a minimum of 2 feet from all vehicles to avoid any possible damage.


Q.  What equipment do you use for snow removal?
A.  Currently, we are using a skid steer with a snow bucket to clear snow for our residential clients.


Q.  When does the season start/end?
A.  The Snow Removal Season will start on November 1st for the current year and end on April 15th the following year.